Privacy Policy
PRIVACY POLICY
Last Updated: 17 October 2026
Store Name: Mini Shopee
Business Name: Miksha Enterprises
Brand Name: MIRAL
1. Introduction
Miksha Enterprises operates the Mini Shopee online store under the brand name MIRAL. This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, place an order or contact us.
By using our website, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will obtain it as required.
2. Personal Information We Collect
Depending on your interaction with our store, we may collect the following information:
Contact information: Name, phone number, email address and delivery address.
Order information: Products purchased, order history, billing details and delivery instructions.
Payment information: Payment status and transaction references provided by payment service providers. We generally do not store complete card details or UPI PINs.
Customer communications: Messages, complaints, return requests and other information you provide when contacting us.
Technical information: Device type, browser information, IP address, cookies and website usage data, where collected through our website or service providers.
We may also receive information from payment gateways, delivery partners and other service providers when necessary to fulfil your order or provide our services.
3. How We Use Your Information
We may use personal information for the following purposes:
To process, confirm, dispatch and deliver orders.
To process payments, refunds, returns and replacements.
To communicate order updates and respond to customer enquiries.
To verify transactions and help prevent fraud, misuse and unauthorized activity.
To maintain business, accounting, tax and other legally required records.
To improve website performance, products and customer service.
To send promotional communications where permitted by law and, where required, with your consent.
You may opt out of promotional communications by following the instructions provided in those communications or contacting us. Necessary service messages about orders and transactions may still be sent.
4. Cookies and Similar Technologies
Our website or its service providers may use cookies and similar technologies to support website functionality, remember preferences, understand website usage and improve the shopping experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. Where required, we will seek consent before using non-essential cookies.
5. How We Share Your Information
We may share relevant information with:
Payment service providers: To process payments and refunds.
Courier and delivery partners: To ship and deliver orders.
Website and technology providers: To host, maintain and secure the online store.
Customer support or business service providers: To assist with store operations.
Government authorities or legal bodies: Where disclosure is required by law or necessary to respond to lawful requests.
We share only the information reasonably necessary for the relevant purpose. We do not sell customers' personal information as a business practice.
6. Data Security and Retention
We take reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
We retain information for as long as necessary to fulfil orders, manage customer service, maintain required business records, resolve disputes and comply with applicable legal obligations. Information may be deleted or anonymized when it is no longer required, subject to legal retention requirements.
7. Your Privacy Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information, or withdraw consent where processing is based on consent.
Some information may need to be retained to fulfil legal, tax, accounting or dispute-resolution obligations. We may need to verify your identity before acting on a request.
To submit a privacy-related request, contact us using the details in the Contact Us section below.
8. Children's Privacy
Our store is not intended to knowingly collect personal information directly from children without the required authorization. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.
9. Third-Party Services and Links
Our website may use or link to third-party services, including payment gateways, courier tracking services and social media platforms. Those services may process information under their own privacy policies. We encourage customers to review the applicable policies when using third-party services.
10. International Data Transfers
Some service providers may process or store information outside India. Where applicable, we will handle such transfers in accordance with relevant Indian legal requirements and any other data protection laws that apply to the processing.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, service providers or legal requirements. The revised version will be published on our website with an updated date.
12. Contact Us
For questions, requests or concerns about this Privacy Policy, please contact:
Miksha Enterprises
Store Name: Mini Shopee
Brand Name: MIRAL
Email: mikshaenterprises@gmail.com
Phone: +91 8287817318
We will review privacy-related enquiries and respond as appropriate under applicable law.
Thank you for shopping with Mini Shopee.